Job closed
Ref: HP647-2653
Job description / Role
- Understand Client 2020 content policies and guidelines and make decisions based on them.
- Have an understanding of UAE culture and any associated sensitivities.
- Monitor user submitted content to ensure it adheres to Client 2020’s content policies and guidelines.
- Take quick, appropriate action on content that breaches Client 2020 content policies and guidelines.
- Review user reports regarding content across the various Virtual Client offerings and act in line with Client 2020’s policies and guidelines.
- Engage with the community, investigate issues, provide customer support, or respond to inquiries.
- Identify improvement opportunities in workflow and suggest solutions.
- Liaise effectively with both internal- and external stakeholders.
Requirements
- 2+ years moderating content across various platforms.
- Experience with web and mobile app content moderation.
- Possess great English writing skills with proficiency in grammar and sentence structure.
- Must demonstrate excellent prioritisation skills in order to meet deadlines.
- Excellent attention to detail.
- The ability to prioritise with a sound judgment of when to escalate issues.
- Demonstrable portfolio of prior online community engagement.
- Mastery of English & Arabic languages.
- Background in journalism, editorials or scriptwriting.
About the Company
We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.
ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.
ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.
Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including:
- IT & Telecommunications
- Engineering & Construction, Oil & Gas
- Banking, Finance & Legal
- Sales & Business Development
- Marketing, Public Relations & Communications
- Human Resources & Training
- Customer & Support Services (Secretarial and Administrative)
- Operational, Supply Chain & Logistics
- Executive Recruitment
- Emiratization Solutions
- Recruitment Program Outsourcing Solutions
- Managed Service Provider Solutions
- Talent Based Outsourcing Solutions
- Outsourced Staffing Solutions