Content & Training Administrator - Benefit Cosmetics

Chalhoub Group

Dubai, UAE

Ref: GP285-2448

Job description / Role

Employment: Full Time

Who we are

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

What you will be doing

We are looking for a dynamic Training Executive to join our team by support our training function and our team of trainers! Your role will be extremely important as you will be responsible for training coordination, administrative duties, enhancing training activities and include enhancing social media blended learning platforms with our employees. You will be planning and implementing digital and social media training programs and other initiatives in a way that is interesting and useful to our trainers and employees and provide a fresh take on learning opportunities.

- Participate in creating and implementing digital and social media training programs and content
- Drive new and exciting Gen-Z relevant training campaigns to both BA and end consumer training techniques and actively seek new trends relevant to keep training content evolving with the fast-paced Gen-Z trend changes
- Provide a fresh take on new educational opportunities based on relevant research on the industry and competitor brands
- Recommend new training opportunities or enhance current programs to be locally relevant or according to market needs
- Training Coordination and Administration Duties (example: P.O's, internal orders, training information coordination, room bookings, send-outs)
- Vendor/ supplier/ customer service communication on any local production of training assets
- Coordination of training materials and assets to training teams and retail training partners
- Support training collation of all training managers feedback and tracking reports for new launches, training focuses and initiatives
- Support coordination of education recaps for reporting purposes
- Support training teams with planning and execution (room setups/ supplies etc

Requirements

What you'll need to succeed

- Arabic & English skills essential (Speak. Read. Write)
- Excellent interpersonal and communication skills
- Strong organizational and multi-tasking ability
- Strong time-management skills
- Ability to think creatively, take initiative and willing to learn
- Ability to work with a team and attention to detail
- Confident in operating digital and social media platforms
- Good computer skills: Microsoft Suite: Office, PowerPoint, Excel

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.

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