Country Sales Coordinator

Job description / Role

Company Description

Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our Country Sales team working alongside a fantastic team.

WHAT IS IN IT FOR YOU:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.

MAIN DUTIES AND RESPONSIBILITIES:

- Answers the telephone and directs enquiries to proper person, and, if necessary, gives knowledgeable information of availability of room and function space of the hotel.
- Co-ordinates and follows up with internal departments.
- Composes letters on behalf of the Director of Sales.
- Ensures all correspondence is filed in a methodical systematic basis.
- Attends meetings, records and distributes the minutes and follows up on action items if requested by the Director of Sales.
- Maintains a database of contacts, which may be required by the Sales and Marketing team.
- Use a diary or to-do list for daily assignment/task.
- Ensure that trace file is checked and action(ed) on a daily basis.
- Handle telephones/calls as per the hotel standard and takes messages and priorities where necessary and inform the concern guest
- Ensures all outgoing correspondence is typed, proof read and distributed or sent to the highest possible standard.
- Prepares letters, memos and other correspondences on behalf of the Director of Sales.
- Sets up a filing system for all relevant and important correspondence or documents.
- Sets up a commercial database according to specific sources, updates and maintains the systems accurately
- Update guest database regularly.
- Implements a daily follow up system.
- Any other duties assigned by the Dept. Head.
- Thoroughly familiarizes oneself with the Hotel's emergency procedures and is in a state of preparedness for any emergency which may occur.
- Maintains a monthly overview of vacation- and public holiday balance of all his/her staff and delivers a monthly consolidated summary to the Director of HR.
- He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
- Other duties as assigned.
- Assist in Task Force Teams for new openings.
- Carry out any other reasonable task (which may not be stated here) as requested.

- Minimum two year experience with the same position in a 4 or 5 star hotel and high school degree.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.