Job description / Role
The ideal candidate will have experience in a similar role such as Customer Service, Customer Care, Customer Relationship Management, ideally in a Car Showroom environment as a Receptionist, call center agent or CRM Executive for an automotive or hospitality company.
This is a customer relationship management role, and a warm friendly personality is essential.
• Answering customer telephone enquiries
• Inputting information on to a CRM database
• Welcoming customers to the showroom
• Arabic speaker essential
• Automotive call center or CRM work experience
• Good telephone handling skills
• CRM database work experience
• Friendly and engaging personality
• Able to handle stress and long working hours
About the Company
People You Can Count On
Our Mission is to build trust and become the company of choice for restoring talent through simplicity, impartiality, and effective solutions.
Our Vision is to make the process of talent sourcing easy and fun for our client partners.
Our Values is what unites us through a shared passion for professionalism. Our keystone is based on the premise that all business should be operated on a policy of transparency, honesty, and trust with full accountability for individual and collective actions.
We believe in the power of 'people' and their ability to be at the centre of 'who we are' and 'what we do', with collaborative relationships that go beyond a simple client/consultant transaction. It is these relationships that we continuously establish which are testament to our ability to not just perform, but to inspire and work as a genuine business partner.
Our service includes a comprehensive consultation to help identify gaps and opportunities, a comprehensive report that includes a project plan with timelines and milestones, a cost analysis, and a schedule. We also offer a suite of quality products that will help you get there quickly and smoothly. This is how we work to ensure your success!
Customer Service Agent
Customer Service Executive
Excelsior Group ME
Customer Service Executive - Temporary
Customer Service Manager