CRM Business Analyst


Dubai, UAE

Ref: NP559-288

Job description / Role

• MS Dynamics CRM configuration experience – designing, configuring form changes, workflows, business rules etc
• Plugin/ Windows service development (Develop custom code to integrate with dynamics CRM with other applications)
• Customize the system to the needs of the business Using Web-based customization tool and APIs (Application Programming Interface)
• Develop custom integration between Dynamics CRM and other systems using Dynamics CRM SDK, Web Services.
• Programming custom plug-in utilizing the Dynamics CRM SDK and Web Services.
• Develop custom software applications that interact with Dynamics CRM.
• Microsoft SQL Reporting Service (SSRS)


• Must have at least 5 years of experience in MS Dynamics CRM
• Extensive experience in configuration and customization.
• Minimum 2 implementations in MS Dynamics CRM
• Candidate must be based currently in Dubai

About the Company

Founded in 1996, Halian is an IT services company with a strong track record of delivering value for our customers across the UK, Europe, The Middle East and Africa.

The experience we have gained means that we can help our clients reduce information technology costs, increase IT systems performance, and free up valuable internal resource to focus on core business activities. Our knowledge base covers a variety of industry sectors including Government, Healthcare, Telecommunications and Pharmaceuticals, as well as a specialist Financial markets capability in our Luxembourg office.

We operate with a culture of openness and trust that helps us to develop strong working relationships with our clients and with our core technology partners Dell, Oracle, Red Hat and Symantec.

Our three key service offerings of Managed Services, Resourcing Services and Professional Services can be used independently or integrated to provide a truly comprehensive service.

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Business Analyst salaries in UAE

Average monthly compensation
AED 12,000

Breakdown available for industries, cities and years of experience