CRM Executive

Job description / Role

About the Role
We are looking for a proactive and organized CRM Executive to support our client relationship and lead management functions. This role plays a vital part in assisting the sales team, maintaining client records, coordinating timely communication, and ensuring a smooth follow-up process throughout the customer journey.

Key Responsibilities
• Maintain and organize client records and lead logs to ensure all information is accurate and up to date
• Monitor incoming leads, coordinate assignment to sales agents, and track progress through the sales pipeline
• Support the sales and marketing team with lead status updates, follow-up schedules, and client engagement summaries
• Ensure timely and professional follow-ups with potential clients, including call-back coordination and appointment reminders
• Assist in compiling weekly reports on lead conversion, client feedback, and team activity for internal review

• Bachelor’s degree in Business Administration, Marketing, or related field
• Minimum 4–5 years of experience in a similar CRM role in real estate
• Proficient in using CRM platforms
• Strong organizational skills with attention to detail
• Excellent communication and coordination skills
• Knowledge of real estate sales processes is a must

About the Company

IRTH embodies the essence of legacy, anchoring its roots in the heart of a vibrant Dubai. As a part of a distinguished local family conglomerate, our privately held real estate investment platform draws strength from a heritage spanning over a century.

At IRTH, our foundation is built upon three CORE values: Trust, Strength, and Agility. These principles serve as our guiding light, propelling us forward as a prominent player in the realm of real estate investment. We proudly stand among the elite establishments within the UAE, a testament to our unwavering commitment to excellence.

Our influence extends even further through strategic partnerships with esteemed local and international hospitality brands, elevating our stature and enriching our portfolio. With an unwavering dedication to investment, IRTH paves the way for a diverse range of property ventures. Our footprint is set to expand both within the dynamic landscapes of Dubai and across international horizons. As we forge ahead, our legacy remains intertwined with the enduring values of trust, strength, and agility.