CRM Insight Manager

Carter Murray

UAE

Ref: HP662-966

Job description / Role

Employment: Full Time

* Help the business to maximise the value of SAP and SAS especially to CRM
* Bring new techniques and best practice to the team learned in developed markets
* Analyse large volumes of data to understand customer behaviours
* Manipulate, cleanse and analyse complex data sets
* Analysis to include Advertising performance analysis, website analytics, customer segmentation, survey design and analysis, ROI modeling, lifetime value analysis, cross channel analysis, media mix analysis and brand research
* Contribute to a full analytics dashboard for the department
* Use analytics to test and learn on all campaigns and drive continuous improvement

Requirements

* Must have experience of working with these technologies to apply Hadoop, Cassandra, Hive, Pig, Impala, Parquet as well asOracle, Teradata, GreenPlum, SAP Hana, Netezza TF
* 5 to 8 years professional experience in customer lifecycle management
* 5 years plus Experience of CRM Modeling, Analytics & Campaign Execution (MS Dynamics, SAS, Unica, Teradata, Oracle
* Knowledge of CRM and retention best practice
* Strong focus on ROI and campaign analytics

About the Company

Carter Murray is a specialist recruitment consultancy specialising in the placement of marketing professionals into professional services firms, the financial services sector, multi-national corporations and global brands from our offices in London, Dubai and Sydney. Carter Murray is a member of The SR Group, a specialist global recruitment consultancy founded in 1987, operating in the niche markets of Taxation, Legal, HR and Marketing recruitment. From the worlds largest companies to small owner-managed businesses, we recruit at all levels for a complete cross-section of clients. Our clients include the full range of UK and international professional services firms and financial services companies. We recognise that they expect an exceptional level of service and a real knowledge of todays highly specialised market.Each of our consultants personally manages their own clients and specialises in specific areas of this key marketplace. We take the time to really understand both parties needs and provide focused and consistent advice.

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