Customer Care Executive

Job description / Role

JOB PURPOSE
As a service delivery executive/Customer care Executive, you will carry out the assigned tasks and responsibilities in the school. You will also provide additional support to the operations department whenever required.

Essential Experiences
• A minimum of two years in a customer service focused role.
• Demonstrate a high level of interpersonal skills and proven ability to effectively communicate (in both oral and in written form) with all levels of management, employees, customers, and other stakeholders.
• Demonstrated commitment to the processes of continuous improvement and quality customer service.

• Bachelor’s Degree or equivalent.
• Proficient in English; (verbal and written)
• Effective communicator (written and spoken)
• Be fully versed in all the rules and regulations of the regulatory authorities and other relevant governing bodies (RTA, KHDA, MOE)
• Advanced user of Microsoft Office.
• Ability to work well in a team environment
• Time management skills - Ability to multi-task and handle peaks in workload.

Salary:
AED 4,000 to 5,000 per month inclusive of fixed allowances.
Additional benefits: Medical, Airfare & Tuition Fee Concession

About the Company

STS Group offers a broad spectrum of transport and technical services for the education and corporate business sectors. Our purpose is to shape a better world by being a reliable partner of choice for passenger transport solutions across the GCC through our core values of Safe, Timely, Smart.

As a vision-driven brand, we take a long-term view of everything we do. Our dynamism and passion for innovation have helped us achieve sustainable success in a short period. Headquartered in Dubai in the United Arab Emirates, the STS Group employs over 3,000 team members across the GCC.

We take a long-term view of everything we do, and our dynamism and passion for innovation have helped us achieve sustainable success in a short period. Headquartered in Dubai in the United Arab Emirates, the STS Group employs over 3,000 team members across the GCC.