Customer Care Executive

Job description / Role

Job Purpose

• As a Customer Care Executive, you will carry out the assigned responsibilities in the school.
• You will also provide additional support to the Operations Department at the Corporate Office.

Essential Skills and Qualifications:
• Degree or Advanced Diploma in Business Management or similar;
• Proficient in oral and written English;
• Thorough understanding of local legislation and processes;
• Proficient in the use of Microsoft Dynamics;
• Strong communication skills;
• Expert knowledge of MS Office tools and advanced excel.

Essential Experiences:
• Minimum five (5) years management experience within a large organisation;
• Can demonstrated a high level of interpersonal skills and proven ability to effectively communicate (in both oral and in written form) with all levels of management, employees, customers and other stakeholders;
• Demonstrated commitment to the processes of continuous improvement and quality customer service.

Salary:
AED 4,500 to 5,000 per month inclusive of fixed allowances.
Additional benefits: Airfare & Medical

About the Company

STS Group offers a broad spectrum of transport and technical services for the education and corporate business sectors. Our purpose is to shape a better world by being a reliable partner of choice for passenger transport solutions across the GCC through our core values of Safe, Timely, Smart.

As a vision-driven brand, we take a long-term view of everything we do. Our dynamism and passion for innovation have helped us achieve sustainable success in a short period. Headquartered in Dubai in the United Arab Emirates, the STS Group employs over 3,000 team members across the GCC.

We take a long-term view of everything we do, and our dynamism and passion for innovation have helped us achieve sustainable success in a short period. Headquartered in Dubai in the United Arab Emirates, the STS Group employs over 3,000 team members across the GCC.