Customer On-Boarding Officer

Innovations Group

Dubai, UAE

Ref: NP491-68

Job description / Role

Employment: Full Time

We have an urgent requirement for one of the leading bank in UAE.

• Designation : Customer On-boarding Officer/Costumer Service Officer
• Location : Dubai
• Nationality : Arabic
• Gender : Open yet Female Preferred
• Industry : Banking

Duties and Responsibilities:
• Due diligence on customer applications received in line with bank policies and procedures.
• Submission of all applications to Operations and other stakeholders to process customer onboarding.
• Work with other internal departments to ensure smooth account opening process as well as coordinate any compliance/legal requirements with the sales team
• Prepare MIS/Dashboard on the team’s performance.


• Candidates with UAE Banking Experience need to Apply.
• Candidates experienced in Risk Management, Compliance, Legal, Sales Support Coordination need to apply.
• Candidates with Banking Operations experience can also apply.

About the Company

Innovations Group was established in 1994 under the name of Innovation Commercial Brokers. The company was formed as a sole proprietorship company spearheaded by its Managing Director, Ashish Nanda.

The company was set up with an objective to provide Relationship Management work within the Promotion, Distribution and Services business. The other line of business which the company was pursuing along with Promotions, Distribution and Services was Commercial Broking for clients for various financial products such as IPO, Investments and Placement of Funds. The idea was to acquire customers and mature the business by converting them for its different product lines by selling and cross-selling. By identifying the customer needs and trying to provide services in those areas where there was an identified need propelled the company to new heights and growth.

The process of acquiring clients was initially from local market and expanded to global markets through mail, telephone, and generation of leads.

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