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Customer Service Administrator


Dubai, UAE

Ref: GP222-2872

Job description / Role

Employment: Full Time

Customer Service Administrator, industrial sector, based in Dubai.

Your new company
A well-established FMCG company based in the UAE is looking for a customer service administrator within its Dubai office based in Jebel Ali. You will be working for a global company who specialise in the distribution of beverages.

Your new role
You will be responsible for providing a high level of customer service, processing orders across the Gulf and producing and completing all corresponding documentation. A big part of the role will be speaking with a range of clients, ensuring that their orders are being processed accurately and delivery is being carried out in a timely manner. You will be responsible for ensuring all appropriate documentation is completed fully and accurately, including customs documents, invoices, insurance and certificates of origin. As a customer service administrator, you will be the first point of contact for customer queries and problems – so the role will include a level of investigation and problem solving.


What you'll need to succeed
The successful candidate will be a fluent English speaker, with a solid background in administration and office support. A university degree holder would be preferred and the ideal candidate will have a degree relating to supply chain/logistics or you will have ideally worked within a similar position, or have exposure to working within the FMCG, logistics, shipping sectors or within a previous role within import/export. You will be highly computer literate and familiar with the use of all Microsoft office packages. You will be a friendly team player with excellent communication skills, be professionally presented as well as able to multi-task and use your own initiative.

What you'll get in return
You will earn a competitive salary and exposure to working for a well-established, global company.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

About the Company

Hays is the leading global specialist recruiting group. We are the experts at recruiting qualified, professional and skilled people worldwide.

Our Middle East office was founded in December 2005, headquartered in Dubai UAE. We deal with clients in the UAE, Qatar, Oman, Bahrain, Saudi Arabia, and other key areas in the region. Our consultants sector-specific knowledge and unique understanding of the local market allows us to offer an exceptional level of service across all divisions.

We currently recruit for roles in the following sectors: Accounting & Finance, Architecture, Banking, Construction & Property, Engineering, Healthcare, Human Resources, Information Technology, Logistics, Legal, Office Support, Oil & Gas, Life Sciences, Supply Chain & Procurement, and Sales & Marketing.

As part of our continuing expansion, we have opened a dedicated Abu Dhabi desk to further assist with our client needs across the region.

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