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Job description / Role
Customer Service Administrator, industrial sector, based in Dubai.
Your new company
A well-established FMCG company based in the UAE is looking for a customer service administrator within its Dubai office based in Jebel Ali. You will be working for a global company who specialise in the distribution of beverages.
Your new role
You will be responsible for providing a high level of customer service, processing orders across the Gulf and producing and completing all corresponding documentation. A big part of the role will be speaking with a range of clients, ensuring that their orders are being processed accurately and delivery is being carried out in a timely manner. You will be responsible for ensuring all appropriate documentation is completed fully and accurately, including customs documents, invoices, insurance and certificates of origin. As a customer service administrator, you will be the first point of contact for customer queries and problems – so the role will include a level of investigation and problem solving.
Requirements
What you'll need to succeed
The successful candidate will be a fluent English speaker, with a solid background in administration and office support. A university degree holder would be preferred and the ideal candidate will have a degree relating to supply chain/logistics or you will have ideally worked within a similar position, or have exposure to working within the FMCG, logistics, shipping sectors or within a previous role within import/export. You will be highly computer literate and familiar with the use of all Microsoft office packages. You will be a friendly team player with excellent communication skills, be professionally presented as well as able to multi-task and use your own initiative.
What you'll get in return
You will earn a competitive salary and exposure to working for a well-established, global company.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
About the Company
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. With over 50 years’ success under our belts and a workforce of 10,000+ people across 32 countries, we’ve evolved to put our customers at the heart of everything we do.
So much more than a specialist recruitment business, what really sets us apart is our knowledge through scale, deep understanding and our ability to meaningfully innovate for our customers. By providing advice, insights and expertise on issues you face today in the fast-paced world of work, we help you make the right decisions for tomorrow.
Offering an unrivalled suite of recruitment and workplace solutions, whether you’re looking for what’s next in your career, or have a gap to fill, we’ll help you get where you want to go.
You can rely on us to deliver today and help you plan for tomorrow.