Customer Service Advisor

Job description / Role

Position Title: Customer Service Advisor
Employment Type: Full Time
Salary: up to 6K AED all-inclusive depending on experience and qualifications plus commission
Job Location: Dubai, UAE

About the Client:
One of the leading provider of Dubai Government services in the UAE

Job Description:
- Handling issues in the best interest of both customer, clients, and company.
- Receiving, processing, and verifying the accuracy and timeliness of processing transactions from customers utilizing the organizations’ internal systems with minimal supervision.
- Overseeing and coordinating initiatives aimed at promoting Dubai as a premier global economic and tourism destination.
- Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
- Maintaining a balance between company policy, client satisfaction and customer benefit in decision-making with minimal supervision.

Qualifications:
- Open to Arabic and Asian nationalities
- 40 years old and below
- Minimum 2 years of experience in a similar role within Dubai Economy and Tourism sector
- Must have DET User ID for at least 1 year
- Proficient in MS office

How to Apply:
Send your CV in word format online.

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.