Customer Service Agent

RTC-1 Employment Services

Sharjah, UAE

Ref: QP275-1999

Job description / Role

Employment: Full Time

About the Client:
A German company that supplies high-quality window, door and façade systems made from aluminium, PVC-U and steel.

Job Description:
• Support the operations team in creating sales order documents, generating reports related to sales activities and revenue data
• Update the account status of the customer as per the Operations Department
• Achieve Key performance Indicators provided by the Operations Manager
• Keep the Sales Manager advised on status and submit required reports
• Always establish a good relationship between the customer and the company to secure future business


• Open to ANY nationality
• 45 years old and below
• Minimum 3 years of work experience on the same role, preferably from aluminum façade industry
• With experience handling logistics activities (shipping & invoicing)
• Excellent administrative skills and experienced in using ERP systems
• Skilled in basic word processing, spread sheet applications, and using Microsoft Office applications

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

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