Customer Service And Sales Support Executive

Job description / Role

We are looking for a Customer Service and Sales Support Executive to join our client’s dynamic team in Dubai. In this role, you will play a vital part in ensuring seamless customer interactions, accurate order processing, and efficient sales coordination.

Key Responsibilities:
- Manage customer inquiries and provide timely, professional responses.
- Support the sales team with order processing, documentation, and data management.
- Maintain accurate records using ERP systems such as Salesforce, Epicor, or similar platforms.
- Prepare reports and data analysis using Excel, including Pivot tables.
- Coordinate with internal teams to ensure smooth delivery and service.

- 3-5 years of experience in customer service and sales support roles.
- Strong proficiency in MS Office, especially Excel (Pivot tables).
- Hands-on experience with ERP systems (Salesforce, Epicor, or similar).
- Currently based in Dubai.
- Excellent command of the English language.

About the Company

Talent Higher is a leading recruitment agency, specialising in providing strategic solutions for organisations and highly skilled candidates in the UAE. For employers, we provide access to a large talent pool, time and resource efficiency, recruitment expertise, market insights, and confidentiality. Candidates benefit from exclusive access to job opportunities, personalized career guidance, streamlined recruitment matchmaking and negotiation support for a variety of careers across the UAE.