Customer Service Associate

Job description / Role

About the Client:
A dynamic entertainment enterprise pioneering the future of immersive entertainment in UAE and KSA.

- Deals with customer inquiry, suggestion, complaints and feedback via email, various social platforms, and phone calls.
- Take ownership of customer issues and ensure customer satisfaction and collaborate with the team to ensure customer service is being delivered effectively.
- Develop a strong relationship with customers to ensure that company receive positive feedback online.
- Making reservations via email or telephone for B2B/B2C customers based on their various requirements.

- Open to UAE nationals
- 23 to 30 years old
- At least 1 years of experience on the similar role preferably from hotel, travel & tours, restaurant, ticketing attraction park
- Fresh graduates are welcome to apply
- Must have a family book.

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.