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Customer Service / Call Centre Representative

Charterhouse

Dubai, UAE

Ref: GP186-5034

Job description / Role

Employment: Full Time

Charterhouse are working exclusively with a phenomenal international brand that is looking to add to their call centre customer service team with 2 new team members.

This is a great role for someone who has previous experience in customer service and working in a prestigious brand’s call centre, looking for a new challenge. This role will requires someone who has a great phone manner, enjoys resolving client issues and someone who is able to work closely with service teams to ensure smooth deliveries, repairs, etc. as well as working with the in-house sales team to ensure overseas orders are arranged and delivered.

Requirements

The successful candidate should have at least 3 to 5 years’ experience in a similar role, ideally experience should be in working for an FMCG, Luxury Brand or High-end Décor organisation. Proficiency in Microsoft Office and Excel is a must as well as exceptional phone manner in English. Someone who has strong organisational skills, able to multi-task and has excellent verbal and written communication skills in English, is a must for this role.

About the Company

The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney.

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