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Customer Service & Compliance Manager

Forever Living Products

Dubai, UAE

Ref: RP178-02

Job description / Role

Employment: Full Time

- Lead the department, manage and motivate the representatives to ensure a high standard of service.
- Be an expert on the company policy and system.
- Manage customer and other external inquiries.
- Impose the the internal company and compliance policy, daily monitoring of online non-complaint pages and material and report.
- Maintain a consistent focus on quality improvement in all areas of work and implement best practice.
- Update the concerned trackers and documents for management review.
- Communicate with the US management team.


- Fluent in Arabic and English.
- Proactive, flexible, patient and a team player with can do attitude.
- Service minded with strong communication skills.
- Prior experience as Customer Service Manager is a must.

About the Company

Founded in 1978 in Scottsdale, Arizona, Forever Living Products is the largest grower, manufacturer and distributor of Aloe Vera products in the world, operating in more than 150 countries worldwide.

For over 33 years, Forever Living Products has dedicated itself to seeking out nature’s best source for health & beauty and sharing them with the world. Forever has rewritten the book on how to put nature’s best source for health to work for you with a commitment to quality and purity. It has also opened new vistas for million towards more fulfilling and empowering lives.

Forever Living Products operates one of the world’s largest bee facilities, Robson Honey. The company uses the state-of-the-art facilities to produce Stabilized Aloe Vera Gel which is the “closest thing to the plant itself” to maintain the essential healing properties of Aloe Vera. Production is supervised by experienced professional. We ensure only the best to our Forever Business Owners (FBOs) and customers.

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