Customer Service Coordinator

Job description / Role

Position Title: Customer Coordinator – Emiratization
Employment Type: Full Time
Salary: up to 10K AED all-inclusive depending on experience and qualifications plus transportation
Job Location: Dubai, UAE

About the Client:
One of the leading perfume business in Dubai

Job Description:
- Stay up-to-date with company policies, procedures, and promotions to ensure consistent communication with customers.
- Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner.
- Maintain a comprehensive understanding of our product range to provide knowledgeable and accurate information to customers.
- Identify opportunities to improve customer satisfaction and provide feedback to management.
- Stay up-to-date with company policies, procedures, and promotions to ensure consistent communication with customers

- Open to Emirati Nationals
- 35 years old and below
- At least 1 year experience as a customer support/coordination.
- At least High School Diploma or equivalent, Bachelor’s Degree is a plus.
- Family book is required
- Must be proficient in Microsoft, CRM, PDF, Powerpoint, Email etc.

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.