Customer Service Correspondent Specialist

A Leading Packaging Services Company In The UAE

Dubai, UAE

Ref: RP460-13

Job description / Role

A Customer Service Correspondent Specialist is the main channel of communication between company and its customers/suppliers, upholding company`s external relations and integrity.

Below is a brief specification as follows:

- Respond email inquiries in timely and professional manner;
- Provide high level customer service to ensure continuous relations with customers and suppliers.
- Take due diligence and ensure that correspondence to the subject matter and no private information is being disclosed.
- Handle multiple incoming and outgoing emails and to forward it to the correct recipients
- Respond to internal and external requests through email and sending it to the right correspondence.
- Preparing quotation and pricing list for potential customers/suppliers


- A Bachelor's Degree or College Degree holder
- Must have polite but strong communication skills, to guarantee that correspondence attends company conveniences;
- Able to work in a fast-paced environment and handling the drafting of multiple correspondence at the same time.
- Has a good eye with details in all email transactions
- Proficient with all MS Office applications like Excel and Outlook
- Available to start immediately

About the Company

A leading packaging services company in the UAE.

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