Customer Service Executive - UAE National

Job description / Role

Kinetic is working with a leading Medical Device company who are hiring a Customer Service Executive to be based in Dubai .

Please note that due to Emiratisation, only UAE Nationals with Family Book can be considered for this role.

Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.

The main responsibilities will include but not limited to:
- Ensure an efficient service to customers by responding promptly and effectively to all customer queries.
- Efficient handling of inquiries by telephone, mail, fax, and e-mail.
- Maintain accurate records of customer interactions and transactions.
- Stay informed about company products, services, and policies.
- Prepare reports as needed for management.

- Please note that due to Emiratisation, only UAE Nationals with Family Book can be considered for this role.
- Proven experience in a similar role is a plus.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Fluency in English is a must.
- Applicants should be available for face-to-face interviews in the location mentioned above.

About the Company

Flow Talent have been sourcing the best Banking, Technology, Financial Services & Legal professionals locally and internationally for leading organisations across the Middle East region since 2018.

Through years of experience, we know there is significant demand for highly skilled professionals and pride ourselves on having the highest calibre candidates. As a team, we strive to help our clients achieve operational and business excellence by identifying quality talent, quickly, through our collaborative approach.

Flow place professionals in the following sectors: - Banking & Financial Services - Digitalisation & Technology - Legal & Compliance

We help our clients with: - Contingent Recruitment: - Retained Recruitment - Emiratization and Saudization - Market Entry