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Customer Service for a Logistics Company

A Leading Recruitment Agency in UAE

Dubai, UAE

Ref: RP713-687

Job description / Role

Customer Service Up To 7k Aed For A Logistics Company In Dubai
• Respond to all inquiries promptly (within same business day)
• Assist customers with general questions & product questions related to after sales
• Coordinate between the different internal & external departments to solve customers quo problems related to delivery & product issues
• Provide friendly, knowledgeable service for our customers on the phone, in person and via email
• Utilize strong analytical, organization and decision-making skills to process customer requests
• Consistently go above and beyond customer expectations in order to ensure an unrivalled shopping experience

Requirements

• Open to RUSSIAN SPEAKER candidates
• Female, below 35 years old only
• Bachelor's Degree or any related courses is a must
• Minimum 2 years of working experience in any BPO company is an advantage
• Respond to all inquiries promptly (within same business day)
• Assist customers with general questions & product questions related to after sales
• Coordinate between the different internal & external departments to solve customers quo problems related to delivery & product issues
• Provide friendly, knowledgeable service for our customers on the phone, in person and via email
• Utilize strong analytical, organization and decision-making skills to process customer requests
• Consistently go above and beyond customer expectations in order to ensure an unrivalled shopping experience
• Maintain a positive and professional attitude toward customers at all times
• Ensure client satisfaction
• Can join immediately (1-month max)
• Work location: Dubai, UAE

Salary up to 7,000 AED full package depending on your qualifications and experience

About the Company

A leading recruitment agency in UAE.

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Personal Assistant salaries in UAE

Average monthly compensation
AED 9,500

Breakdown available for industries, cities and years of experience