Customer Service (Logistics - Arabic Speaking)

Job description / Role

Leading Multi National seeks to hire Customer Service Executive for their logistics Dept :

Key responsibility is to provide quality customer support to ensure timely processing of sales orders to help expedite export shipments.

Close coordination with sales and warehouse is necessary to ensure a seamless process flow, starting with receiving the Sales Orders until the sale is closed by invoicing the customer.

Responsibilities:
- Prepare sales order and track shipment as per the set SOPs
- Liaise with the customers & sales office for order processing & ensure delivery without delay
- Follow up invoices and arranging pre-inspection papers to inspection agencies upon cargo readiness
- Coordinate for inspection appointments for export shipments
- Constantly update customers with the shipment tracking details
- Prepare Invoice & forward the final documents to the customers as per the agreed terms & conditions
- Ensure payment receipt before releasing the documents (as per the payment terms)
- To avoid fines & demurrage charges

SALARY: AED 7500 + Yearly Ticket and Medical

Requirements

- Graduate
- At least 3-4 years work experience in Import / Export / Logistics / Supply Chain, preferably with experience working for Oil and Gas company / clients.
- Handles multiple tasks, switches priorities and focuses as needed.
- Detail oriented and keen problem solving abilities. Innovative thinker.
- Strong analytical skills
- Strong communication and extraordinary presentation skills
- Proficient in English & Arabic French is an advantage
- Experience in SAP, MS Office (Excel, PowerPoint) and MS Outlook

About the Company

Hire Rightt Executive search:

Established in Dubai in 2002, Hire Rightt has become a trusted name for both, clients and potential candidates. Our offices are strategically located in U.A.E., Canada, United States and India; however, our operations are not restricted to these regions. The employees at Hire Rightt maintain the best professional networks to ensure a perfect candidate fit is found for the clients requirements.

Hire Rightt is an executive search company aiming to provide a complete solution for your organizations HR needs. Depending on the enterprise level, our framework is tailored to serve every individual client with the best talent pool. Our proactive efforts as job match makers are dedicated to support both the client as well as the job seekers. Our team is passionate about what they do and well-trained to obtain a complete understanding of job openings, hence ensuring valuable results.