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Customer Service Manager

Quest Search & Selection

Dubai, UAE

Ref: GP340-1579

Job description / Role

Quest Search & Selection is currently working with a multinational fragrance business and they are looking for a Customer Service Manager be part of their high-performing team in Dubai.


• Oversee and manage the customer service in the aftersales, ensuring client satisfaction after a sale
• Managing the inventory
• Managing the regulatory-related administrative tasks
• Handle all incoming queries

AED 10,000 to 15,000 per month inclusive of fixed allowances.



• 3-4 years of experience in customer service, shipping and logistics, order processing ideally within the FMCG department
• Strong negotiation and communication skills
• Bachelor’s Degree holder or equivalent

About the Company

Quest Search & Selection is a specialist recruitment consultancy with over 20 years' experience in sourcing the world's best candidates for the global Retail, FMCG and Hospitality sectors.

With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants' skill, knowledge and passion for their sectors.

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