Customer Service Manager

Pegasus Edusoltions

Dubai, UAE

Posted
Ref: SP741-62

Job description / Role

Employment: Full Time

Our Client is looking for Customer Service Manager who is a high energy and supremely passionate bunch of individuals. This is a diverse group of people, who would be best in what they do, are diverse and inclusive, are collaborative and extremely hardworking. This is a team with a shared goal of reshaping the Indian mid-market enterprise debt market and change lives of millions of people through our work.

Key responsibilities:
• Responsible for client origination and understanding the client’s debt requirement.
• Create large marketing lists for outreach, working with the credit and risk teams
• Work closely with the marketing team to implement marketing campaigns on digital media
• Call and reach out using LinkedIn / other sources to large number of companies from the identified lists / leads generated from marketing campaigns
• Initiate and manage client engagement by building relationships at treasury, finance and CXO level.
• Work closely with the Client Solutions team, Risk, legal and other internal stakeholders to build early client engagement.

Salary:
AED 120,000 to 160,000 per month inclusive of fixed allowances.
Additional benefits: Business trips + Career development training

Requirements

Desired Skills and Experience:
• Self-starter, able and willing to take initiative
• Able to withstand pressure and perform
• Good technical understanding of finance / credit / ratings
• Ambitious and Ability to work in a fast-paced dynamic environment

About the Company

OUR VISION

At study abroad, we have a strong commitment to education and career development. Our aim has always been to help international students study in a country of their choice. We are passionate about bringing international grade education to the doorsteps of our students from all over the globe.

We aspire to become the world’s leading global education advisory by connecting our students to our huge network of opportunities across the globe.

OUR MISSION

Transparency and Integrity are the two most important building blocks we believe in for the admissions process at Study Abroad. We are committed to the highest ethical standards. Study Abroad programs are designed to handhold students and help them in exploring best-fit university options, applying to multiple universities through a single application form system. Our organisation and our counselors pledge ethical and clarity in mind attitude in our interactions with our students and their families.

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Customer Service Manager salaries in UAE

Average monthly compensation
AED 16,500

Breakdown available for industries, cities and years of experience