Customer Service Representative

Innovations Group

UAE

Posted
Ref: NP491-51

Job description / Role

Employment: Full Time

Customer service representatives interact with customers on behalf of an organization. They provide information about products and services, take orders, respond to customer complaints, and process returns. We are specifically looking for candidates who can speak Mandarin.

Salary:
AED 5,000 to 10,000 per month inclusive of fixed allowances.

Requirements

Customer service representatives interact with customers on behalf of an organization. They provide information about products and services, take orders, respond to customer complaints, and process returns. We are specifically looking for candidates who can speak Mandarin.

• Required experience : Minimum 2 years
• Education: Any Graduation
• Skills : Must be able to speak Mandarin
• Preferred Nationality : Chinese

About the Company

Innovations Group was established in 1994 under the name of Innovation Commercial Brokers. The company was formed as a sole proprietorship company spearheaded by its Managing Director, Ashish Nanda.

The company was set up with an objective to provide Relationship Management work within the Promotion, Distribution and Services business. The other line of business which the company was pursuing along with Promotions, Distribution and Services was Commercial Broking for clients for various financial products such as IPO, Investments and Placement of Funds. The idea was to acquire customers and mature the business by converting them for its different product lines by selling and cross-selling. By identifying the customer needs and trying to provide services in those areas where there was an identified need propelled the company to new heights and growth.

The process of acquiring clients was initially from local market and expanded to global markets through mail, telephone, and generation of leads.

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Customer Service Representative salaries in UAE

Average monthly compensation
AED 4,500

Breakdown available for industries, cities and years of experience