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Customer Service Representative

RTC-1 Employment Services

Dubai, UAE

Ref: QP275-1419

Job description / Role

Employment: Full Time

Position Title: Customer Service Representative
Employment Type: Full-time
Salary: up to 11K AED all inclusive depending on experience and qualifications
Job Location: Dubai, UAE

About the Client:
The hiring company is an international manufacturer and distributor of aftermarket 4WD accessories

Job Role:
• Train, develop and be a key resource for designated markets
• Conducting regular competitor analysis
• Assist sales and marketing teams for all final execution on activities within designated markets
• Communicate with all inbound end user and distribution enquiries (English and Arabic) via digital tools
• Key point of call for any regional customer complaints and in turn lead effective and collaborative customer response solutions
• Provide Arabic proof-reading support for existing marketing collateral developed by the marketing team
• Develop and maintain effective weekly feedback to management


• Open to Arabic nationality
• Male/Female, 40 years and below
• Bachelor’s degree in any relevant field
• At least 2 years of experience in automobile/auto parts industry
• Strong attention to details and can work with under pressure
• Proficient in using Microsoft Office Suite: PowerPoint, Excel, Word, Outlook
• Excellent communication skills in both oral and written English

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

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