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Customer Service Representative

Mobisoft

Sharjah, UAE

Ref: SP635-01

Job description / Role

Employment: Full Time

- We have two decades of experience and a strong global presence and we want you to be a part of our truly international team that serve over two million clients in 150 countries.
- Your job will be assist customer with their queries and keep them informed about all aspect of their subscriber privileges.
- If this excites you, and you’re ambitious, optimistic and energetic then we’d love to hear more from you.

Requirements

- Assisting clients worldwide through a live support.
- Maintaining client records
- Dealing with complaints of a varying nature promptly and effectively
- Providing all relevant information to clients such as documents and materials on becoming a client.
- Liaising with all departments to resolve issues.
- You should be able to speak fluent Russian or Mandarin or Farsi or Arabic along with English

About the Company

Mobisoft Telesolutions Pvt. Ltd. is engaged in providing information technology services. It provides mobile genie, online charging gateway, short message service router, multimedia messaging service box, value added services Kiosks and content, embedded J2me applications, unique subscriber identity module tool kit applications and binary run-time environment for wireless.

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