Customer Service Representative (Remote)


Dubai, UAE

Work From Remote Location

Ref: KP499-15

Job description / Role

Employment: Full Time

Job Role:
• Calling Leads and Qualifying their registration interest.
• Updating the lead data and notes for the agents,
• Reporting future prospect leads and Dead leads
• Replying to emails and messages from customers all over the world in English.
• Navigating different online IT tools and browsers to provide accurate information and follow set processes.
• Supporting your teammates and colleagues with peer-to-peer learning and constructive feedback to encourage a positive working environment.
• Regular involvement with company events, team meetings and projects.
• Most importantly, always ensuring a high level of customer service that’ll make anyone smile


Job Requirements:
• A lot of listening and responding between our international guests to qualify each Lead via the phone.
• Meeting customers' expectations, by being quick, easy, personalized, and empathetic.
• Deliver excellent customer service by taking the time needed to understand the needs of their unique customer base .

About the Company

Real Estate is a business of people and relationships. We have worked hard over the last 15 years to build a brand and a company synonymous with trust, confidence and success. We are a top tier broker in the Middle East and have access to widest selection of international properties in the region.

We are a top-tier broker in the Middle East and have access to the widest selection of international properties in the region.

Who are elysian Real Estate? - Established in Dubai for over 15 years - Sales Team of over 50 highly trained and RERA certified Brokers. - Multicultural & Multilingual - Focused Community specialists - Heavily focused on customer care and creating a world-class customer experience - Results-driven company

Winners of multiple awards including 1. Top 3 Agencies by the Dubai Land Department & RERA 2. Propertyfinder Customer Choice award 3. Forbes Middle East Top 10 Real Estate Companies

Elysian’s experience and unparalleled expertise have become the first choice for home buyers and sellers, property investors, and property renters alike. As part of its service excellence, Elysian has a team dedicated exclusively to property developers, to most effectively market to their carefully selected target audiences.

Having completed over a decade in the Dubai market, the company continues to grow from strength to strength.

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Customer Service Representative salaries in UAE

Average monthly compensation
AED 4,500

Breakdown available for industries, cities and years of experience