Ref: HP647-2305
Job description / Role
The incumbent will be responsible for providing support to existing Clients with standard information and operating procedures.
• They will also liaise with the Relationship Managers on assisting with walk in customers.
• Ensure high customer satisfaction levels by providing accurate and timely information to the customers.
• Continually strive to achieve perfection in documentation & information being relayed to customers.
• Ensure complete knowledge on various products and services which are offered primarily by Business Banking
• Forward all requests received through email from RMs and various internal departments
• Liaise with various internal departments with regards to the approval process and take issues to logical conclusions.
• Should have experience in documentation
Requirements
Required Skills:
• 2-3 years of similar experience
• Experience in Banking or Financial Services would be an advantage
• Previous Experience in Customer Service or managing Hing Net-worth Individual would also be accepted
• Fluency in English & Arabic Excellent Team Player
About the Company
We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.
ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.
ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.
Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including:
- IT & Telecommunications
- Engineering & Construction, Oil & Gas
- Banking, Finance & Legal
- Sales & Business Development
- Marketing, Public Relations & Communications
- Human Resources & Training
- Customer & Support Services (Secretarial and Administrative)
- Operational, Supply Chain & Logistics
- Executive Recruitment
- Emiratization Solutions
- Recruitment Program Outsourcing Solutions
- Managed Service Provider Solutions
- Talent Based Outsourcing Solutions
- Outsourced Staffing Solutions