Customer Service Specialist for a High-End Appliances Company

RTC-1 Employment Services

Dubai, UAE

Posted
Ref: QP275-318

Job description / Role

Employment: Full Time

Customer Service Specialist for a High-End Appliances Company in Dubai

• Process transactions such as new orders, returns & exchanges, releases, etc. in a timely and efficient manner
• Support the Sales Specialists through customer follow up, scheduling deliveries, reconciling purchase orders, stock checks
• Demonstrate company sales model to offer each customer the complete solution (Accessories and General Service Contracts) to their purchase
• Complete shipping invoices and reconciliation reporting
• Assist inventory processes such as various report reconciliation (unaccounted research report) receiving product, shipping product or customer will-calls

Requirements

• POSITION: Customer Service Specialist
• SALARY: all-inclusive package, depending on experience and qualifications
• HIRING COMPANY: High-end Appliances Company
• LOCATION: Dubai, UAE
• AVAILABILITY: Immediately can join
• EMPLOYMENT TYPE: Permanent/ Full-time

CANDIDATE PROFILE:
• Open to ANY nationality
• Female, 35 years old and below

EDUCATION/EXPERIENCE REQUIRED:
• High School Diploma or equivalent
• Minimum 5 years of experience as a customer service in a kitchen and home appliances company
• Must be familiar with the process and repair transactions from new order, returns, exchange, releases, follow up, delivery, etc.
• Strong experience in supporting sales, inventory, and aftersales coordination
• Deep product knowledge and customer engagement
• Excellent communication skill in oral and written English

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

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