Job closed
Ref: HP977-2370
Job description / Role
Client is a leading telecommunications service provider, are currently looking for a Customer Service Supervisor to lead their team of 40 Customer Service Agents. This is a permanent role based in Dubai, UAE.
Supervisor must demonstrate the highest standard of quality service, commitment and courtesy in dealing with customers and co-workers.
Requirements
• Minimum experience of 5 year in customer service or contact center environment.
Other skills:
• Sound knowledge of contact center operations and related technologies
• Proficient in coaching and counselling
• Excellent communications skills
• Strong team player and leader
• Ability to lead a team of employees including motivating and developing through coach-ing and counselling
• Must have the ability to work flexible hours as required
• High level of commitment, initiative and enthusiasm
• Fluent, written and spoken, in Arabic & English
About the Company
Networkers is a global recruitment consultancy helping unite job-seekers and hiring companies across the technology industry. Since Networkers was established in 2000, the business has grown considerably and we have consistently proven our ability to connect the right people with the right roles in the right businesses around the world. What makes us unique is our ability to offer a local service on a global scale. From our 14 offices spanning across four continents, we are able to recruit in more than 130 countries.