D&C Program Manager

Job description / Role

JLL empowers you to shape a brighter way

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

We're a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 77,000 individuals. And we look after a property portfolio of over 4 billion square feet, all on behalf of our clients.

If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!

What this job involves

As part of the JLL EMEA PMO team your role will be to provide dedicated program management support on any of our accounts across the region.

The current position will be responsible for integrated program management to one of our client's corporate real estate (CRE) portfolio, ranging from post occupancy, expansion, consolidation, exits of existing offices to fully fitted-out corporate offices in new locations. (Headcount up to 4000). This critical role provides leadership of all project stakeholders from inception stage until the project achieves operational excellence and successful handover to Facilities Management team.

The client is a leading technology company and is our fastest growing and most innovative client for the EMEA region. The program manager will be based at client location (where applicable) with key objective to drive internal and external stakeholders, including consultants, project managers and general contractors to exceed client and customer expectations.

Major responsibilities:

• This position reports into the senior program manager. The program manager will provide end-to-end program management leadership for all assigned projects right from briefing and initiation stage until full closeout and operational excellence and handover is achieved. Its scope involves site selection, design, budget, cost, changes, schedule, procurement and construction until handover to facilities is completed including performance feedback and lessons learned.
• Drive all internal and external stakeholders including area real estate and facilities management, transaction management, facilities management, space and occupancy planning, IT, security, EHS and all strategic partners and vendors (e.g., designers, project managers, construction managers and general contractors) to meet agreed project charter (customer brief, headcount, time, cost, quality and safety).
• Proactively identify and manage risks throughout the project lifecycle and communicate and report project issues, health status and action plan to holistically de-risk projects.
• Drive projects at tactical as well as operational level, with a "helicopter" view, and communicate to create relationships in a solution-oriented, one-team approach to de-risk all projects.
• Collaborate with real estate and facilities management and senior level clients across the business lines to interpret business needs into a project charter (customer brief).
• Ensure all necessary internal and external project approvals are sought and governance processes are followed, including project charter, spend and transaction approvals, design authority approvals, procurement approvals, legal approvals, landlord lease compliance activities, wayleaves, building licenses and occupation licenses.
• All additional duties commensurate to the level of the role.

Sound like you? To apply you need to be:

• Graduation or professional qualification in construction, engineering or architecture.
• A minimum of 8 years' experience of delivering complex commercial fit-outs in corporate or international environment.
• Leadership - ability to manage and influence a high performing team (in-location and virtual).
• Proactive communicator - able to work within an entrepreneurial culture delivering solutions, providing leadership and effective communication to anticipate, mitigate and de-risk.
• Ability to see larger picture - able to simultaneously act as a program manager, corporate real estate ambassador, educator, analyst and solutions architect on a number of different projects.
• Biased for action - flexible and agile with ability to work effectively in ambiguous environment, thinks out of box for solutions based on risk calculations.
• Ownership and accountability - expert in project management, financial rigor and value engineering throughout project process, prioritization of schedule, work backwards from customer requirements to de-risk key deliverables and processes on critical path, all within an evolving governance structure.
• Curious and eager to learn and ask questions, knows the limitations and not afraid to reach out or challenge, disagree and commit.
• Self-driven and motivator - leads, initiates, and proactively drives all stakeholders as one team to meet their deliverables and timeline. Passionate about successfully delivering projects under their responsibility.
• Excellent organisational skills, with ability to effectively prioritise workload daily, to ensure always working smart and not hard.
• Ability to draft, analyse and select the most appropriate project procurement strategy.
• Expert in the analysis and management of all project stakeholders (internal and external) throughout the project lifecycle to deliver the required result. Able to win the trust and cooperation of key project stakeholders.
• Passionate for office design and workplace strategy, well versed in current trends and innovations.
• Able to work autonomously, in multiple locations, travelling internationally on a regular basis.

What you can expect from us

You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our total rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We'll offer you a competitive salary and benefits package.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

Apply today!

Location

On-site - Dubai, ARE

Job tags

GREF

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

About the Company

In the Middle East and North Africa, Jones Lang LaSalle is a leading player in its real estate markets including the hospitality sector. The firm has worked in over 22 Middle Eastern and North African countries and over the last year has advised clients on more than $120 billion worth of real estate, hotel and hospitality development.

We continually create value for our clients and partners by challenging conventional thinking and employing innovative investment solutions. The rapid pace of change in the region creates significant opportunities, challenges and complex decisions for investors.

Jones Lang LaSalle is recognized as having leading real estate and hospitality expertise with a leadership team that has held senior positions with some of the largest real estate developers, hospitality companies and corporate groups in the Middle East and internationally.