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Data Science Specialist


Dubai, UAE

Ref: LP119-956

Job description / Role

Make a difference every day

The Job Opportunity

At Serco Middle East we rely on powerfully insightful data to power our systems and solutions. We're seeking an experienced data scientist to deliver that insight to us daily. Our ideal team member will have the mathematical and statistical expertise you'd expect, but a natural curiosity and creative mind that's not so easy to find. As you mine, interpret, and clean our data, we will rely on you to ask questions, connect the dots, and uncover opportunities that lie hidden within—all with the goal of realizing the data's full potential. You will join a team of data specialists, but will "slice and dice" data using your own methods, creating new visions for the future.

To provide Data Science excellence & expertise and enhance Serco Middle East business growth opportunity. To research, develop and propose Innovative concepts and solutions offering multiple scenarios to support winning good business, operational excellence and executing brilliantly. To deep dive into the company's processes and untrap the trapped value of big data, and maximise output & utilization of process at the absolute minimum input

Key accountabilities

- Support the key pillars of - Winning Good Business, Executing Brilliantly, Profitable and Sustainable and Place Where People are Proud to Work.
- Create and establish with the Head of Technical Services robust and effective methods of Data Science development.
- Develop Quality Measurement of Performance reporting procedures in Data Science activity and success.
- Research and development of new technology, Artificial Intelligence and Machine Learning products capable of offering partnership.
- Collaborate with product design and engineering to develop an understanding of needs
- Research and devise innovative statistical models for data analysis
- Enable smarter business processes and implement analytics for meaningful insights
- Keep current with technical and industry developments
- Work as the lead data strategist, identifying and integrating new datasets that can be leveraged through our product capabilities and work closely with the engineering team to strategize and execute the development of data products
- Execute analytical experiments methodically to help solve various problems and make a true impact across various domains and industries
- Identify relevant data sources and sets to mine for client business needs, and collect large structured and unstructured datasets and variables
- Devise and utilize algorithms and models to mine big data stores, perform data and error analysis to improve models, and clean and validate data for uniformity and accuracy
- Analyse data for trends and patterns, and Interpret data with a clear objective in mind
- Implement analytical models into production by collaborating with software developers and machine learning engineers.
- Communicate analytic solutions to stakeholders and implement improvements as needed to operational systems
- Provide strategic and analytical reviews on business processes, with improvement opportunities identified in conceptual detail.
- Assist with modelling new and improved operational excellence concepts.
- Assist with building compelling models of cost savings model for opportunities where packaging of similar services across the contracts is achievable to deliver savings


What we are looking for in our candidates

- An Innovator with quality skills in research and development of process and operational excellence material
- Experienced in Technology and Innovation concepts and modelling
- Strong analytical capability to manage and interpret data
- Good written and verbal communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment
- Comfort working in a dynamic, research-oriented group with several ongoing concurrent projects
- Excellent numerical and PC skills including the use of MS Excel and analytical tools
- Highly motivated and flexible to be able to work in a time-sensitive environment and respond quickly and effectively to unanticipated high workloads, events and emergencies
- Working knowledge of statistical and numerical analysis and technique in addition to performance analysis

Specific requirements

- Bachelor's or Master's degree in statistics, applied mathematics, or related discipline
- Data Science related accredited qualification within the Middle East region
- Working in a technical and solutions environment with a minimum of 7 years' experience
- A minimum of 5 years of work experience as data analyst, system analyst, business analyst or as an information analyst
- Proficiency with data mining, mathematics, and statistical analysis
- Experience with Excel, PowerPoint, Tableau, SQL, and programming languages (i.e., Java/Python, SAS)
- Ability to understand complex systems and learn new software based applications
- Excellent numerical and PC skills including the use of MS Excel and analytical tools

Working with Serco

At Serco, not only is the nature of the work we do important, everyone has important role to play.

We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Join Us

Take pride in what you do

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative.

About the Company

Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.

Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.

Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.

Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.

We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.

Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.

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