Debt Recovery Officer Trainee - UAE National

RecruitMe FZE

Dubai, UAE

Ref: QP103-652

Job description / Role

Employment: Full Time

Our client is seeking an experienced Debt Recovery Officer to action and supervise provision of a professional pre-litigation debt recovery. Our DRO will support the growth of the Debt Recovery practice in MEA by growing the recoveries portfolio domestically and internationally. This role will also support the Regional Finance Group in the MEA region to improve collections of bad debts, by carrying out debt recovery procedures through litigation & pre-litigation, including debtors’ meetings, site visits and skip tracing.

Key Responsibilities:
• Keep track of assigned accounts to identify outstanding debts.
• Plan course of action to recover outstanding payments.
• Locate and contact debtors to inquire of their payment status.
• Negotiate payoff deadlines or payment plans.
• Drafting legal notices, agreements, demands and claim forms.
• Handle questions or complaints, investigate queries and resolve discrepancies.
• Create trust relationships with debtors, when possible, to avoid future issues.
• Update account status and database regularly.
• Alert superiors of debtors unwilling or unable to pay when necessary.
• Comply with the firm and the SRA policies, procedures, and risk requirements when legal action is unavoidable.
• Reviewing matter documentation (all aspects of documents) to assess issues, deliverables, disputes, risk and liability and judge recoverability.
• Using knowledge and initiatives to reach amicable solutions to settling debts on behalf of the firm, considering circumstances of the matter and any risk possibility incurs.
• Developing recovery strategy in collaborations with the partners for achieving recoveries.
• Reliably flexible to commute.
• Apply payments and perform allocations of the paid invoices to client accounts as necessary.
• Will work with Credit, collections, billing, and other internal teams as it relates to cash application process.
• Prepare and circulate collection report(s) on daily basis.


• Graduate of BSC Accounting, Finance or equivalent.
• UAE National, with proof of family book.
• Must have at least 2-year experience in Accounts Receivables, Credit Control and Debt Recovery, preferably within the banking/professional services industry.
• Compliant with relevant experience of recovery practice and laws.
• Excellent communication skills, both written and oral; multi-lingual is a must (English & Arabic)
• Proactive approach and an ability to deal with debtors appropriately;
• Strong interpersonal skills and the ability to work with all levels of seniority and designations.
• Strong commercial acumen.

About the Company

RecruitME are a specialized recruitment consultancy supplying top tier business support staff to Dubais leading multinational organizations. We carefully source, screen and select only the very best candidates to assist our clients in making easier recruitment decisions faster.

Differentiating ourselves from standard recruitment agencies our consultants have been carefully chosen for their backgrounds in business support for leading multinational organizations. Having been both the client and the candidate previously, we have an insiders understanding of the recruitment process and our clients needs.

What we do:

Specializing in business support positions we can assist in introducing a small selection of experienced administration, finance and human resource candidates with the relevant experience to benefit your business. Our careful screening process ensures that we have met with and can give a concise overview of each candidates skills and current situation before you meet them.

We pride ourselves on sending our clients only the very best available candidates in the market to ensure a simplified, hassle free and timely recruitment experience for all involved.

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