Delivery Specialist - Restaurant

Job description / Role

Salary: up to AED 12,000 based on experience

Our client, founded 9 years ago in Dubai was the first restaurant to introduce the concept of an affordable and quality South Asian cuisine restaurant in a casual environment.

With 3 outlets currently in Dubai and Bahrain, they are one of the most popular restaurant concepts in the region offering a variety of Pakistani, Afghani and North Indian inspired cuisine.

A truly “international” restaurant that honors many different cooking traditions and interprets them within their unique creative vision.

Receiving many positive reviews from several independent food critics, newspapers / magazines such as Time Out and various national dailies

Due to their expansion plans, they are looking to aggressively expand into the food delivery service to clients across Dubai.

As a result we are looking for an experience individual in the food delivery service

Key responsibilities of the role are as follows:
- Develop menus and pricing of food items for delivery
- Assess current delivery systems and process
- Improve on current customer reach and customer spend
- Assist in recruiting and ever expanding team
- Train staff on customer service and improved delivery process.
- Assess IT related systems to improve the process
- Plan and coordinate work shifts, duties and responsibilities
- Continuously find ways to grow the business
- Report on consumer behavior
- Participate in BTL marketing activities and campaigns
- Continuous evaluation of standards across all areas of the restaurant and delivery service
- Improve profit and overall revenue

Requirements

- Minimum of 3 - 5 years experience within the Restaurant industry
- Previous experience in managing a food delivery service is essential
- High level of energy
- Excellent interpersonal skills and ability to inspire team work
- Sensitive to multicultural working practices and nationalities
- Possess excellent leadership skills
- Good customer relationship management skills
- Keen attention to detail.
- Communication skills in English

About the Company

KERSHAW LEONARD "WE CHANGE PEOPLES LIVES"

Who we are:

Founded in September 1999 The Kershaw Leonard Group was based upon professional recruitment practices laid down by the UK Institute of Employment Consultants whose values are still at the core of our success today.

Inherently we believe that recruitment is a people business not a CV processing business and as such we take time and care to make sure we understand the needs of both our Clients and our Candidates.

Such attention to the care side of our business together with the sheer length of time we have been established has given us a unique position. We regularly attract top class candidates who only want to work with Kershaw Leonard as they trust our confidentiality and professionalism. Similarly, more than 75% of the clients we work with come back for more when they have a new position to fill.

What we do:

Kershaw Leonard Group places exceptional talent on a Global scale. Our winning strategy is to partner very closely with a small number of clients so we can really understand their objectives, needs and aspirations in a way that allows us to intuitively know the kind of cultural fit they are looking for when the time comes for them to recruit new talent. Then once that talent is on board and part of the client’s team, to assist wherever is needed to improve performance and leadership skills

Why Us:

The Kershaw Leonard Group is more than just a recruitment agency. In addition to KL Recruitment, KL Consulting offers a vast spectrum of skills from our experienced behavioural psychologist and consultants with almost two decades of HR Director level experience in the region.