Deputy Head of Terminals Maintenance

Job description / Role

Worldwide, our customers rely on our expertise and innovation of 62,000 people in 56 countries across five markets; Aerospace, Space, Transportation, Defence and Security.

We have been present in UAE for over 35 years and with over 300 employees to date and we are growing rapidly. Thales in the UAE is part of our Middle East business that has 1,800 people acrossEgypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Together we delivered technology for the Dubai metro, the longest driverless metro network in the world and a fare collection system that processes up to 250,000 transactions per day. We make UAE a safer place by providing secure electronic payment solutions, cyber security systems and communications as well as security systems for Dubai International Airport and airtraffic management and navigation systems for Abu Dhabi’s airport.

SECURITY

With growing threats from terrorism, organised crime, trafficking and cyberattacks, defence organisations alone are not fully equipped to deal with the changing risk environment. Thales are focused on complex security requirements and are Europe's leading provider of digital technologies for defence and security and the world leader in data protection. Our solutions secure the four key domains considered vital to modern societies: government, cities, critical infrastructure and cyberspace. We provided solutions to Mexico City’s ambitious security system which incorporates 15,000 cameras, security for major international airports such as Dubai and Durban, as well as helping 10 of the world’s largest banks with cybersecurity issues.

NETWORK & INFRASTRUCTURE SYSTEMS (NIS)

We have great knowledge in Network and Infrastructure Systems. Within their armies we connect more than 500,000 soldiers and 30,000 public safety officers, as well as providing the critical infrastructure for thousands of customers around the world. Wherever safety and security are critical, Thales delivers; be it on tactical, satcom, infrastructure and PMR/LTE networks or critical services.

That is why we rely on our people to help us master the most complex environments for our customers, and careers start here.

WE ARE CURRENTLY LOOKING FOR A DEPUTY HEAD OF TERMINALS MAINTENANCE (UAE NATIONAL ONLY)TO JOIN THE THALES TEAM IN ABU DHABI, UNITED ARAB EMIRATES.

The Deputy Head of Terminals Maintenance will work closely with the Head of Terminals Maintenance to ensure the day-to-day operations and the management of the Terminals Maintenance (TRM – Terminal Manning) department of the Yahsat Operations & Maintenance (O&M) organization. The Deputy Head of Terminals Maintenance will be coached by the Head of Terminals Maintenance to be able to take full responsibility of the TRM department within 6 months.

The Deputy Head of Terminals Maintenance shall be of UAE nationality to comply with Thales’s contractual requirement to its customer for Emiratization. The objective being of replacing the current non-Emirati Head of Terminals Maintenance.

Key Responsibilities:
The Deputy Head of Terminals Maintenance will be managing the Terminals Maintenance Department of the O&M organization (19 Terminal Maintainers). He will be in charge of the conduct of the day-to-day operations, as well as the reporting to the General Manager of the O&M organization, the relations with the other departments and the relations with the final user (UAE Armed Forces).

His responsibilities include but are not limited to:

Day-to-day operations of the TRM department
• Identification of the activities
• Scheduling of activities
• Tasking of the staff
• Follow-up of the completion and quality of the tasks
• Coordination with other departments (Logistics, Operations, Engineering, IT, Training)

Reporting
• Daily reporting in Operations Brief
• Monthly reporting of the performance of the TRM department
• Ad-hoc reporting as required

Customer relations
• Receiving and processing customer requests
• Reporting on various operational information (fleet availability, technical reports, etc.)

Management
• Management of the TRM staff (recruitment, appraisal, career development)
• Follow-up and development of competencies
• Participation to the Duty Manager Rota

Requirements

Skills and Experience:
• Management skills: experience in the management of a medium sized staff (10+ people)
• Operations
• Maintenance: experience in maintenance activities (Level 1 – Level 3) of complex systems
• Technical background: Telecommunications, radio communications
• Language: working proficiency in Arabic and English

Note: to fulfill contractual obligations, the Deputy Head of Terminals Maintenance must be of UAE nationality.

Due to the military nature of the activity, the Deputy Head of Terminals Maintenance will be requires to apply for a military clearance with the UAE Armed Forces. Thales will manage the security clearance process. The employment of the selected candidate for the position of Deputy Head of Terminals Maintenance will be effective subjected to and after reception of his Security Clearance.

• Technical background in Satellite Communications
• Experience in electro-mechanical systems (generators, HVACs)
• Prior experience in Military Systems / Military Operations
• Good customer relations
• Good reporting capabilities
• Adherence to processes and procedures

Your contributions to Thales’ cutting-edge products make possible the continued delivery of excellence and hundreds of millions of satisfied passengers globally. If your skills, experience and attitude match the above and you are looking for exciting challenges, please apply now using the link below and we will be in touch. At Thales in the United Arab Emirates we provide careers – not jobs.

About the Company

Thales is a global leader in advanced technologies, investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum computing – to build a confident future crucial for the development of our societies. The Group provides its customers – businesses, organizations and governments – in the defense, aeronautics, space, transport, and digital identity and security domains with solutions, services and products that help them fulfil their critical role, consideration for the individual being the driving force behind all decisions.

Thales has 81,000 employees in 68 countries. In 2020 the Group generated sales of €17 billion and Self-funded R&D 1B€.