Deputy Service Delivery Manager


Dubai, UAE

Ref: GP186-4687

Job description / Role

Charterhouse is working with a leading International Trade and Development company who is looking to hire a French speaking Deputy Service Delivery Manager.

As the Deputy Service Delivery Manager, you will report to the Service Delivery Manager and be responsible for setting up and implementing contracts/projects in countries with new clients. You will also provide remote and on the ground support with the existing pipeline of projects.
Your primary role will be to implement service contracts. These can involve feasibility studies; procurement; opening bank accounts and registering the relevant legal entities in the local country as well as physical office setup. You will also identify and recruit key staff members to fulfill the requirements of the service contracts.


The successful candidate should have more than 5 years’ experience within a similar role, including experience in delivering service contracts for government entities, especially those relating to software implementation or facilitation of trade. Experience in international trade (particularly in African countries) will be highly desirable. You should also be fluent in both English and French and be willing to travel up to 50% of the time. The ability to look at a task and visualize how it can be automated/computerized to increase efficiency and output, is of crucial importance for this role.

About the Company

The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Abu Dhabi, Qatar, Hong Kong, Singapore, Melbourne, Perth and Sydney.

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