Job closed
Ref: RP744-02
Job description / Role
We are looking for desktop support engineer to install, build and maintain updated and efficient computer systems and networks aiming for the highest functionality.
Duties include:
• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Install and configure appropriate software and functions according to specifications.
• Develop and maintain local networks in ways that optimize performance.
• Ensure security and privacy of networks and computer systems.
• Provide orientation and guidance to users on how to operate new software and computer equipment.
• Install, support, and provide end user training for Mobile PDA devices, including Apple, Android & Windows platforms and able to work with MAC laptops.
• Identify computer or network equipment shortages and place orders.
• To display customer focused IT support, developing and maintaining relationships within the business, at all levels.
• Assist new joiners with their email and biometrics enrollment
• Assist users with any queries related to troubleshooting.
Requirements
• Proven proficiency with Windows, Office and MAC.
• Advanced IT skills (Client / LAN Troubleshooting).
• 3+ years’ experience in a multi-vendor end user computing environment required
• Strong understanding of desktop software and hardware
• Experience in video conference technology and support.
• Microsoft Certifications will be a plus ( MCP, MCSE)
About the Company
SANAD AD is an Abu Dhabi based enterprise formed by key individuals in the Emirate of Abu Dhabi. The objective of SANAD which is the Arabic word for Support, is to incubate and implement projects that aim to drive and enhance national prosperity. SANAD focuses on profitable projects and businesses that seek to increase levels of entrepreneurship & innovation and build capacity in areas in the society and economy that require further investment such as Healthcare, Hospitality, Real Estate.