Job closed
Ref: OP844-15
Job description / Role
The Destination Manager/ Assistant Manager is accountable for client development, counselling skills in–country, application quality control and client wise analytics and management of one or more destinations. The responsibility can be for multiple countries and/or the region. All these will directly impact the delivery of student placement volumes and client satisfaction. This role is central to the delivery of revenue and profit objectives and will work with the region/country/destination/office teams towards establishing IDP as an admired and respected service provider for the destination.
Key Responsibilities;
• Client Relations / Development
• Counsellor Training and Certification (destination knowledge, converting lead to committed, application management , visa counselling and pre departure)
• Application Quality Control
• Events organization
• Sharing Best Practice
• Analytics and Reporting
• Marketing and Business Development
Requirements
• Educated to degree level or equivalent.
• Demonstrated high level skills and experience in marketing and client management with a track record of success that indicates high level business acumen and an entrepreneurial approach.
• Highly effective relationship building and relationship management skills.
• Experienced in training material development and training delivery.
• Experience within relevant destination country education sector.
• Analytical and reporting skills – able to interpret and present data effectively.
• Highly effective planning and organising, managing multiple competing priorities.
• Excellent communication skills across all key channels – oral (including presentations), written and non verbal.
• Practical experience in managing diverse stakeholders – with diverse interests – to their satisfaction, but always keeping to the ultimate goals of the organisation.
• Sound judgement and the ability to make decisions and act in the best interests of IDP.
• Strategic aptitude and the ability to understand the big picture.
• Sound IT skills – Microsoft Office, CRM systems
• Existing relevant key contacts
• Relevant work experience in Middle East region
• Experience of working with a CRM system
About the Company
IDP Education is a world leader in international student placement services. Our global network of 89 offices helps students from 30 countries to study in Australia, Canada, New Zealand, the USA and the UK.
IDP Education Ltd is an ASX listed company that is 50% owned by 38 Australian universities. For more than 45 years, IDP Education has played a major role in international education.
IDP Education is also a proud co-owner of IELTS (International English Language Testing System). IELTS is jointly owned by British Council, IDP: IELTS Australia and Cambridge English Language Assessment. Since its launch in 1989, IELTS has become the world’s most popular high-stakes English language proficiency test.