Digital Executive

Job description / Role

Digital Executive MEA

The key objective of Digital Executive MEA will be to support the Hotel Support Heads in Digital hotel support across the Region. He or she will be actively involved in conducting hotel audits and maximizing direct and indirect Web performance.

Key responsibility:

- Coordinate all e-commerce topics execution related to the respective brands
- Conduct audits of all hotels' digital performance and tools engagement, usage and quality
- Assisting the manager on the day-to-day digital operation routine or tasks
- Develop key focus hotels action plans by hotel
- Optimize e-merchandising activities on brand websites
- Manage, proofread and optimize online content on direct and indirect websites
- Provide CRM, Acquisition and Social Media Managers with e-commerce insights and properties in need
- Deliver monthly and quarterly reports on web performance
- Design and develop e-commerce user guides for hotels
- Participate in calls, webinar, and meetings with internal stakeholders and external vendors
- Audit existing Hotel listings and coordinate new listings creation (Google My Business, TripAdvisor...)
- Coordinate and assist with new opening hotels
- Provide creative ideas and best practices for content marketing and social media
- Act as Hotel Digital Advisor and enhance online performance across hotels in MEA

Requirements

Desired skills and experience:

- A minimum of 2 years of experience in E-Commerce / Digital Marketing in Hospitality or Retail
- A degree in Hospitality Management, Marketing or Digital Marketing
- Excellent English, both verbal and written
- Arabic is a strong plus
- Strong understanding of current digital marketing concepts, strategy and best practice
- Teamwork Skills
- Customer Focused, pro-active and result oriented
- Energetic and passionate to work
- Excellent attention to details

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.