Job description / Role
THIS IS WHAT AGILITY FEELS LIKE
STRATEGY AND DEVELOPMENT
Director - Design Strategy
The strategy group maps out where we're going, what that means, and what it looks like. Our Research team analyses the industry so that we're never playing catch-up. Design translates strategies into award winning products and experiences. In Program Management, it's more about the delivery of our strategies into realized benefits. And our Corporate Planning team creates strategy so that we're agile enough to respond in a fast-evolving industry.
What you'll deliver
- You will define & lead Dubai Airports design strategy ensuring it's curated in all aspects; effectively applied within experience and product design development and implemented in line with the development plan.
- You will translate the strategy into operational business plans for the design function aligning it with the development concept.
- You will drive a culture for design that puts the customer at the centre of the experience and product design process, with a focus on the emotional engagement of the customer.
What you bring
- You shall be educated to Degree level or equivalent in architecture engineering / engineering management, with an expertise in customer experience design, product design or infrastructure design. It is expected that you will have been in a senior management role for 10 years and above.
- Product and experience design, contribute to the formulation and implementation of Development Unit's strategy, plan & manage the design strategy function budget.
- Have Application of new technology in an operational and commercial environment.
- Comprehensive knowledge of all aspects of airport operations.
- Understanding of the end to end aviation industry supply chain.
- Excellent stakeholder management skills.
- Experience in working with diverse cultural groups.
Life at Dubai Airports
Fast-moving and fast-growing, Dubai Airports is a business that's all about delivering great airport experiences, 24 hours a day. Life here means always pushing - and being pushed - to work better and smarter. With us, you'll be encouraged to be the best you can be. You'll be part of the team that connects the world. And at every opportunity, you'll go beyond; delivering an advanced, innovative future for yourself and our business, and making an impact that delivers for Dubai.
About the Company
THIS IS WHERE THE FUTURE STARTS
We're going to become the best airports in the world. How? Because we deliver exceptional customer experiences through innovative and agile service propositions. We make a significant impact on our industry and the rest of the world. And we're central to Dubai's future as a global hub.
Our business is built on the brilliant ideas and unwavering dedication of our people. Together, we're shaping Dubai and truly connecting the world. For you, it means the chance to grow, challenge and innovate in a fast-paced, diverse, international environment. You'll break boundaries and deliver exceptional every day. You'll think big and act boldly. Most important, you'll create amazing airport experiences for millions of people, and reinvent them for millions more.
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