Director - Digital Strategy BD - Financial Services 6mths Contract

Job description / Role

About the role

We are seeking an experienced and forward-thinking digital business development director to lead strategic consulting engagements aimed at transforming digital customer experiences and driving growth for leading financial institutions. The ideal candidate will come from a top-tier consulting firm or Big 4 background and possess a strong track record in delivering digital transformation, portfolio optimization, and strategic innovation across the banking and payments sector.

Key responsibilities

• Lead and manage consulting engagements focused on digital banking transformation for clients, customer journey optimization, and portfolio growth for top issuer clients.
• Design and implement strategies to enhance digital acquisition funnels for debit and credit card products.
• Develop seamless digital onboarding journeys and end-to-end customer engagement processes.
• Create data-driven Early Month on Book (EMOB) strategies to minimize attrition and maximize long-term customer value.
• Innovate banking subscription models and retention strategies tailored to evolving customer behavior.
• Conduct in-depth assessments of cardholder behavior, segmentation, and dormancy trends, and translate insights into actionable marketing and engagement strategies.
• Benchmark client portfolios and identify competitive opportunities through data analytics and industry best practices.
• Present findings and strategic recommendations to C-level executives with clarity, impact, and influence.
• Act as a trusted strategic advisor, building long-term relationships with key client stakeholders.
• Support business development efforts, including proposal development, solution design, and new client acquisition.

Preferred candidate profile

• 10+ years of experience in management consulting, with a strong preference for candidates from Big 4 firms or leading strategy consulting firms.
• Deep understanding of digital banking, customer lifecycle management, and card product strategy.
• Demonstrated success in delivering data-driven initiatives and digital transformation projects in the financial services sector.
• Strong analytical skills, with experience in customer segmentation, portfolio diagnostics, and performance benchmarking.
• Exceptional client management, communication, and stakeholder engagement skills.
• Fluent in English.
• Bachelor's or master's degree in business, finance, economics, or a related field.

Why join us

• Collaborate with global financial institutions and payment leaders on high-impact digital initiatives.
• Work in a high-performance, consultancy-driven environment with a strong focus on innovation and client success.
• Be part of a collaborative, international team with opportunities for growth and leadership.
• Shape the future of digital banking and customer experience in a rapidly evolving industry.

About the Company

We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including:

• IT & Telecommunications
• Engineering & Construction, Oil & Gas
• Banking, Finance & Legal
• Sales & Business Development
• Marketing, Public Relations & Communications
• Human Resources & Training
• Customer & Support Services (Secretarial and Administrative)
• Operational, Supply Chain & Logistics
• Executive Recruitment
• Emiratization Solutions
• Recruitment Program Outsourcing Solutions
• Managed Service Provider Solutions
• Talent Based Outsourcing Solutions
• Outsourced Staffing Solutions