Director of Food and Beverage

Job description / Role

Company Description

Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites, and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.

Job Description

• Maintains standards of food and beverage quality and guest service quality.
• Achieves budgeted/forecasted revenues and expenses and maximizes profitability related to the food and beverage department.
• Contributes to the profitability and guest satisfaction perception of other hotel departments.
• Implements and maintains local and national sales/marketing programs.
• Develops short-term and long-term financial and operational plans for the food and beverage department which support the overall objectives of the hotel.
• Participates in the preparation of the annual hotel budget.
• Increases level of guest satisfaction by delivery of an improved product through employee development, job engineering, and quality image.
• Manages in compliance with established company policies and procedures.
• Manages in compliance with local, state, and federal laws and regulations.
• Maintains procedures for security of monies.
• Maintains procedures for credit control and handling of financial transactions.
• Maintains inventory control procedures.
• Receives departmental related guest complaints and ensures corrective action is taken.
• Manages the Human Resources within the division. Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline and terminate as appropriate.
• Develop, recommend, implement, and manage the division's annual budget, business/marketing plan forecasts, and objectives to meet/exceed management expectations.
• Implement and manage all company programs to ensure compliance with the SOPs and LSOPs; to include safety and sanitary regulation, all federal, state, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
• Market the food and beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
• Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the assets, comply with regulations, and ensure quality service.
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality.

Qualifications

• Previous experience as a Director of Food & Beverage in a five-star hotel.
• Experience in the Middle East is an asset.
• Four to five years of employment in a related position with this company or other organizations.
• Requires advanced knowledge of the principles and practices within the food and beverage/hospitality profession. This includes the knowledge required for management of people, complex problems, and food and beverage management.
• Ability to study, analyze, and interpret complex activities.
• Must possess highly developed communication skills to negotiate, convince, sell, and influence other managerial personnel, hotel guests, and/or corporate clients.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.