Director of Operations

AccorHotels

Abu Dhabi, UAE

Ref: RP714-21755

Job description / Role

Employment: Full Time

Company Description

Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.

Job Description:
Has responsibility for the overall operations of the Hotel's Rooms and Food & Beverage Divisions including the development and performance management of employees. Oversee the financial aspects of the different hotel areas, optimizing profits while ensuring the highest level of service quality is provided to Hotel guests. The Director of Operations also has responsibility for departmental meetings, supplier relations and overall maintenance of the hotel.

Responsibilities:

- Set, plan and direct the operational departments to achieve and overpass agreed goals of gross operating profit, Guest Satisfaction, Brand Consistency and Employee Engagement.
- Support the hotel's annual budgeting process and adhere to Accor established guidelines.
- Assist in managing the hotel's budget and ensuring that expenses incurred are within budget and in line with the Brand established guidelines.
- Lead and guide their reporting and management teams in driving the hotel to achieve its performance goals
- Be present to personally welcome key residents and patrons.
- Communicate in an effective and timely manner with ExCom and the General Manager on matters which require the attention of ExCom and the General Manager.

Requirements:

- Bachelor's degree from reputable hotel schools preferred
- Minimum of 5 years of luxury hotel management experience with strong F&B background gained from working in key cities/resorts or destinations globally.

Personal Attributes

- Solid business / financial acumen with good understanding of luxury hotel operations
- Act as a role model in delivering elegant and understated service with sophistication
- Lead by example in building strong employee engagement
- Proven track record in leading a diverse culture of leaders and employees effectively
- Good communicator with fluency in English. Ability to communicate in a local language where the hotel operates is desirable.
- Executive presence - self assured exuding quiet confidence and humility

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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Head of Operations salaries in UAE

Average monthly compensation
AED 26,500

Breakdown available for industries, cities and years of experience