Director of Product Management

Job description / Role

Our purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

About the role

We are seeking a visionary and results-driven Director of Product Management - Digital to lead the strategy, development, and execution of our Click to Pay product portfolio. This role is pivotal in shaping the future of seamless, secure, and scalable digital payment experiences across web and mobile platforms.

You will work cross-functionally with engineering, design, marketing, partnerships, and compliance teams to deliver innovative solutions that drive adoption, enhance user experience, and support our broader digital commerce strategy.

Key responsibilities

• Own the Click to Pay product vision and roadmap, aligning with company goals and customer needs.
• Lead the end-to-end product lifecycle from ideation to launch and iteration.
• Collaborate with internal and external stakeholders to define product requirements, success metrics, and go-to-market strategies.
• Drive adoption and usage of Click to Pay across merchants, issuers, and consumers.
• Ensure compliance with global payment standards (e.g., EMVCo, PCI DSS) and regional regulations.
• Partner with UX/UI teams to deliver intuitive and frictionless user experiences.
• Monitor industry trends, competitive landscape, and emerging technologies to inform product strategy.
• Represent the product in executive reviews, customer meetings, and industry forums.

Qualifications

• 10+ years of experience in product management, with at least 5 years in digital payments or e-commerce.
• Proven track record of launching and scaling digital payment products, ideally including Click to Pay or tokenized checkout solutions.
• Deep understanding of the payments ecosystem, including card networks, issuers, acquirers, and merchants.
• Strong analytical and problem-solving skills; data-driven decision-maker.
• Excellent communication and stakeholder management skills.
• Experience working in agile environments with cross-functional teams.
• Bachelor's degree in Business, Computer Science, or related field; MBA or equivalent preferred.

Preferred experience

• Familiarity with EMVCo Click to Pay specifications and implementation.
• Experience with tokenization, authentication (e.g., 3DS), and fraud prevention technologies.
• Global product experience, especially in emerging markets.

Why join us?

• Be at the forefront of digital commerce innovation.
• Work with a passionate, collaborative, and high-performing team.
• Influence the future of secure and seamless digital payments at scale.

Corporate security responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach; and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.