Posted
Ref: SP074-29
Job description / Role
Availability: Immediate joiner/30days notice
Location: Dubai
Job Description
-Prepare consolidated reports specify all captured issues related to a coverage gap, throughput, and network accessibility.
-And to provide a recommendation
-Interface and submit a presentation to the concerned team and follow up the opening cases & issues
-Execute drive tests with different tools such as Terms, SwissQual, .. etc
-Able to control the operational availability of measurement systems in coordination with technical support
-Able to Monitor functionality, capacity, coverage, and quality of service
-Prepare a document and checklists with all statistics and KPIs and to highlight the degraded KPIs based on appropriate SLA criteria
-Prepare long term plan for enhancing the user experience at all Locations including (Malls, Hotels, Residences, Offices, etc )
-Responsible to follow up with ISP (DU & Etisalat) for any Complaints, Action plan or project to be implemented.
Skills Required
-Candidates possess a good knowledge of relevant standards and protocols in mobile networks (GSM, UMTS, LTE, 5G, VoLTE)
-Have hands-on experience with various data collection tools such as TEMS, PHU, Nemo etc.
-Very good communication skills in spoken and written English
-Candidate must possess strong troubleshooting skills for drive test kit issues
-Possess UAE driving license
About the Company
Staff Connect is the rapidly developing best IT outsourcing company in UAE. We offer to our respective clients the best possible service like sourcing services for permanent, temporary, and agreement-based recruitment. Since commencing conductions, the entities have seen fast development achieved solely through firm business rapports and deliver reliable and meaningful services to our clients.
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