Duty Manager/Concierge Manager

AccorHotels

Dubai, UAE

Posted
Ref: RP714-6522

Job description / Role

Employment: Full Time

Duty Manager/Concierge Manager

Passionate about hotel operations? As a Concierge Manager, you will work with your team to create unforgettable experiences for our guests.

What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:
- Ensure the smooth operations of the Concierge section by coordinating requests and ensuring tasks are accomplished by the team members
- Liaise with Front Office, F&B and Housekeeping departments regarding the guests' requirements
- Prepare for daily arrivals in terms of special requests of guests in coordination with the Front Office team.
- Assist in performing Duty Manager functions such as welcoming VIP guests, handling guest complaints along with the Rooms Division Manager and Asst. Front Office Manager, and taking corrective action to prevent recurrence and ensure guest satisfaction

Requirements

Your experience and skills include:
- Service focused personality is essential
- Previous experience in a similar role is an asset
- Strong interpersonal and communication skills with a passion for service

Your team and working environment:
- Pullman Dubai Downtown is a cosmopolitan 5-star hotel located in Business Bay district in close proximity to the Burj Khalifa, Dubai Mall and the Dubai Downtown area with stunning views of the Dubai Skyline and Dubai Water Canal.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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Duty Manager salaries in UAE

Average monthly compensation
AED 7,000

Breakdown available for industries, cities and years of experience