Duty Technician

Job description / Role

Company Description

Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nestled on the East Crescent of the renowned Palm Jumeirah.

Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.

With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment "Where life lives" and indulge in excellence.

The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L'Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.

Job Description

• Prioritize and perform maintenance tasks as requested to ensure the hotel operates smoothly.
• Plan and execute preventive maintenance throughout the hotel to uphold standards for guest comfort.
• Complete general repairs and maintenance on the property as needed.
• Stay informed and comply with relevant state and federal regulations and company policies affecting your department.
• Assist with routine testing of fire alarms, emergency lighting, and other systems as required by local authorities and fire services.
• Collaborate with contractors within the hotel, ensuring their work meets company standards and manufacturer specifications.
• Coordinate efforts to minimize energy, water usage, and waste costs.
• Ensure the workshop is stocked with necessary materials, kept organized, and maintained in a clean condition.
• Audit and maintain all workshop tools and equipment to support smooth operation of trades and functions.
• Maintain the exterior areas of the hotel to ensure they align with company brand standards.
• Ensure gym equipment is in safe working condition according to manufacturer guidelines.
• Address any additional tasks or requests from the Assistant Chief Engineer and their designate.

Qualifications

• A minimum of 2 to 5 years of experience as a Maintenance Mechanic, Duty Technician, Handyperson, or in a similar role is required (preferably in the hospitality industry). Additional experience in preventive maintenance, minor electrical, plumbing, HVAC, etc., is an advantage.
• A trade qualification in electrical or mechanical engineering is preferred.
• Proficient in using computers (Microsoft Office Suite, Opera or similar PMS). Experience with Building Management Systems (BMS) is considered a plus.
• Must be physically fit and capable of handling the demands of a physically active role (standing, walking, carrying).
• Service-oriented with a keen attention to detail.
• Ability to work independently and show initiative in a dynamic environment.
• Strong time management skills with the ability to multitask effectively.
• Excellent interpersonal communication skills, able to engage with team members at all levels.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.