E-commerce Expansion Manager

Job description / Role

Job Title: E-commerce Expansion Manager

Job Location: Dubai, UAE

Job Overview: We are looking for an experienced E-commerce Expansion Manager to oversee the strategic growth and expansion of our e-commerce business into new markets, regions, and channels. This role will be responsible for identifying and executing opportunities to expand our online presence, increase sales, and optimize the e-commerce customer experience. The E-commerce Expansion Manager will work closely with cross-functional teams, including marketing, logistics, customer service, and product, to ensure a seamless and impactful expansion strategy.

Key Responsibilities:

Develop and implement strategic plans for e-commerce expansion into new markets (domestic and international).

• Conduct thorough market research to identify high-potential regions and customer segments for expansion.
• Analyze competitor landscapes, local market trends, and consumer behavior to build tailored expansion strategies.
• Coordinate with leadership to prioritize and map out new market launches and product offerings.

Collaborate with product, marketing, logistics, and IT teams to ensure successful expansion launches.

• Work with the marketing team to create and execute localized campaigns and promotions to drive awareness and sales in new markets.
• Coordinate with supply chain and fulfillment teams to ensure smooth logistics, inventory management, and delivery timelines.

Drive e-commerce revenue growth in new markets by creating and optimizing product listings, pricing strategies, and promotions tailored to local audiences.

• Monitor performance metrics and KPIs to ensure goals are met for each market expansion.

Experience:

• 5+ years of experience in e-commerce management, business development, or market expansion, with a focus on digital sales and growth.
• Proven track record of managing successful e-commerce expansion projects and market entry strategies.
• Strong understanding of global e-commerce trends, customer behavior, and regional business practices.

Skills:

• Strong analytical and problem-solving skills, with the ability to turn data into actionable insights.
• Excellent project management and organizational skills, with the ability to juggle multiple projects simultaneously.
• Experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and marketplace integrations (e.g., Amazon, eBay).
• Knowledge of logistics, supply chain management, and cross-border e-commerce operations.

Preferred Qualifications:

• Experience managing global or regional e-commerce operations.
• Familiarity with digital marketing channels (e.g., SEM, social media, email marketing) and analytics tools (e.g., Google Analytics, Tableau).
• Experience with localization efforts (e.g., translating content, adapting for cultural differences).

About the Company

Quest Search & Selection is a specialist recruitment consultancy with over 20 years' experience in sourcing the world's best candidates for the global Retail, FMCG and Hospitality sectors.

With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants' skill, knowledge and passion for their sectors.