EA Team Leader and Business Support Specialist for an International Management Consulting Firm

RecruitMe FZE

Dubai, UAE

Posted
Ref: QP103-627

Job description / Role

Employment: Full Time

Provide a wide range of general administrative, specialized project-specific and strategic support to Leadership and Management Consultants as needed. The BSS will have an excellent understanding of core business support functions and provide support and strategic direction; specifically, within three specialization areas: Executive Assistants, RFP management and Practice
specific support.

Executive Assistants Management
• All processes and support will be carried out in accordance with best practices and in line with other offices in the region. The BSS is expected to maintain a working knowledge of the Firm and its industry and service practices, as well as other business units.
• Foster good relationships and constant communication to ensure a good understanding of requirements of the Leadership team; understanding the key areas on which they need to be supported and building ways in which the EA’s can consistently add value
• Professionally and effectively manage any escalations that might arise from the EA or Leadership team with the aim of immediately resolving any issues, set realistic expectations and implement preventative measures/introduce improvements where relevant
• Maintain strong communication with the EA and Leadership teams
• Assess EA strengths. Identify areas of development and develop training programs accordingly
• Utilize technology to implement more efficient processes

RFP Management
• Maintain a clear procedure of the full RFP process from receiving the RFP through to response and delivery ensuring timely and high-quality submissions
• Coordinate roles/scope clearly amongst all responsible parties (EA’s, Reception, Office Services)
• Maintain a database of all RFP’s submitted and any responses
• Ensure a clear and comprehensive data repository
• Reporting of RFP’s status and monthly summaries, using Teams folders and other software
• Work with other Office Services Teams to ensure content and physical delivery are well organized

Practice Specific Support
• Encourage and expand practice area exposure (internally and externally)
• Remain in regular and close communication with Practice Leaders and teams, identifying key stakeholders
• Understand and develop a minimum level of services/outputs for each Practice, aligning amongst them wherever possible
• Research and stay up to date with all practice-specific development (internal & external)
• Maintain a practice are Facebook, keeping in mind also alumni
• Plan and project events/training/talks/other calendar for all practices.
• Maintain a central repository for each Practice
• Liaise and align with other offices (regionally and globally)

Requirements

Skills
• Strong English skills, both oral and written.
• Arabic advantageous
• Exceptional administrative, organizational and multi-tasking skills
• Develop/deliver trainings where appropriate.
• Always looking to upskill self and teams
• Strong interpersonal skills, service-oriented and team player; display positive “can-do” attitude
• Handle sensitive information with high level of confidentiality and discretion.
• Strict adherence to confidentiality policies and protection of Firm and private property
• Flexible, interested in learning, able to grow with the role if/when appropriate
• Troubleshooting skills; ability to use good judgement to identify problems and provide appropriate solutions
• University Degree Educated
• Professional Services experience
• People Manager experience (at least 5 years)

About the Company

RecruitME are a specialized recruitment consultancy supplying top tier business support staff to Dubais leading multinational organizations. We carefully source, screen and select only the very best candidates to assist our clients in making easier recruitment decisions faster.

Differentiating ourselves from standard recruitment agencies our consultants have been carefully chosen for their backgrounds in business support for leading multinational organizations. Having been both the client and the candidate previously, we have an insiders understanding of the recruitment process and our clients needs.

What we do:

Specializing in business support positions we can assist in introducing a small selection of experienced administration, finance and human resource candidates with the relevant experience to benefit your business. Our careful screening process ensures that we have met with and can give a concise overview of each candidates skills and current situation before you meet them.

We pride ourselves on sending our clients only the very best available candidates in the market to ensure a simplified, hassle free and timely recruitment experience for all involved.

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